Occasionally, issues may arise during the Twelve Data sign-up process due to browser settings, email spam filters or other factors. Below are some common pitfalls and recommendations on how to resolve them.

At the initial stage, you can expect to receive two emails from us: a verification

email (sent upon sign-up) and a password reset email (when requested). If you don't see the email in your inbox, start by checking the junk folder—it’s likely to be there. If you still can't find it, try using a different email address for verification, as your personal domain settings may sometimes block emails from us.

Refresh your browser, clear its cache, and reopen it. If this doesn’t resolve the issue, try using a different browser.