Trial

The trial system does provide an access to the upper tier plans at no cost. Read more about it in this article.


Discounts

For students and startups, there is a 20% discount available applicable to any plan. Your application might be submitted by reaching our support team at api@twelvedata.com or via online chat.

Students must include:

  • University email

  • Project description

  • What do you want to do with Twelve Data?

Startups must include:

  • Your app/company name

  • Company size

  • Company website

  • Company LinkedIn (optional)

  • Company Crunchbase (optional)

  • Year founded

  • What does your company do?

  • What do you want to do with Twelve Data?


Upgrade

Upgrades are performed on the Pricing page when logged into the account on the prorated charge. For example, the Pro 610 subscription has been initiated on May 9 with a price of $99 monthly. On May 27 the plan is upgraded to Enterprise 2584 ($329). The one time charge would be: 329 / 30 * (30 - 18) - 99 / 30 * (30-18) = $92.

On June 9 the normal price of $329 would take into effect.

Downgrade

Downgrade to one of the previous tiers can also be done via the Pricing page. However, downgrades are not a subject of a prorated charges and refunds. The changes are applied instantly.

Cancel

Cancellation can be done at any time without any obligations by downgrading to the Basic plan. The service access is still in place until the end of the billing period. As per our Terms of Use, there is no refund policy.

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